Upload Your Referral From Your Phone: How Radly's QR Code Scan Works

Ron, Radly's referral scanner, reads your imaging referral and matches you with Victorian clinics that perform your scan. But there's a practical snag: most people browse Radly on a desktop or laptop, while their referral is a piece of paper sitting on the kitchen bench - and most computers don't have a camera pointed at the table.

The phone upload feature solves this. When you're using Ron on a computer, you can click "Use your phone" and a QR code appears on your screen. Scan it with your phone's camera, photograph your referral with your phone, and the photo appears back in your desktop session automatically - where Ron continues reading.

There's nothing to install. It works entirely in your phone's web browser, and the whole handover typically takes less than a minute.

Your phone is almost always the easiest way to get a paper referral into digital form:

• No scanner needed - most households don't have a flatbed scanner, and printers with scanning functions are slow to set up • Better quality than you'd think - modern phone cameras capture text more clearly than many home scanners • No emailing yourself files - the photo syncs directly to your desktop session, so there's no saving, transferring, or attaching • Works with any referral - printed, typed, or handwritten paper referrals can all be photographed

Compare that with the old routine: scan the document, save it, email it to yourself, download it on the computer, then upload it. The QR code handover replaces all of those steps with one photo.

Here's the full flow from start to finish:

1. On your computer, open Ron 2. Click "Use your phone" - a QR code appears on your screen 3. Open your phone's camera app and point it at the QR code (no separate scanner app is needed on modern iPhones and Android phones) 4. Tap the link that pops up - a Radly page opens in your phone's browser 5. Photograph your paper referral, making sure the whole page is in frame and the text is legible 6. Confirm the photo - it securely syncs back to your desktop session within seconds 7. Back on your computer, Ron continues reading your referral photo automatically

You don't need to be logged in on your phone, and you can put your phone down once the photo has synced - everything else happens on the desktop.

Yes. The QR code handover is designed so your referral photo moves between your own devices and nowhere else:

• The QR code links your phone to your specific desktop session only - nobody else's screen can receive your photo • The photo is encrypted while it's uploaded and transferred • The image is used solely to analyse your referral - identifying the scan type, body part, and clinical reason • Referral images are not stored permanently, and your health information is never sold or shared with third parties • Radly complies with Australian privacy legislation, including the Privacy Act 1988

If you'd rather not photograph your referral at all, you can skip Ron entirely and search for clinics manually by scan type and suburb. Read our privacy policy for full details on how your data is handled.

The handover usually works first go, but if you hit a snag:

• QR code won't scan - make sure your screen brightness is up and hold your phone 20-30 cm from the screen. If your camera app doesn't offer a link, try a QR scanning app or refresh the desktop page for a fresh code. • Photo looks blurry - rest the referral flat on a table in good light, hold your phone directly above it, and tap the screen to focus before taking the photo • Nothing appears on the desktop - check your phone has internet access (Wi-Fi or mobile data both work) and that the desktop page is still open • Handwritten referral - photograph in daylight or under a bright lamp; shadows across handwriting are the most common cause of misreads

If Ron still can't read your referral confidently, you can always select your scan type manually and continue - the referral details will be confirmed with your clinic when you book.

Once your referral photo has synced and Ron has read it, your desktop session shows:

• Your matched scan type - for example, an MRI, CT scan, X-ray, or ultrasound, along with the body part being examined • A plain-English explanation of why your doctor ordered the scan • Suggested clinics - Victorian imaging clinics near you that perform that exact scan, with pricing, bulk-billing badges, opening hours, and patient reviews

From there you can compare clinics side by side and submit a booking enquiry, all without picking up the phone. To learn more about what Ron extracts and how clinic matching works, see our guides on scanning your referral with Ron and understanding your referral.